Oil-Free Hydrating Gel
- Description:
Experience lightweight, oil-free hydration with this refreshing gel formula. Designed to hydrate without clogging pores, leaving skin smooth and balanced. - Key Benefits:
- Instantly hydrates without greasiness.
- Calms and soothes irritated skin.
- Absorbs quickly, perfect under makeup.
- Directions for Use: Apply to clean skin morning and night.
- Perfect For: Oily and combination skin.
- Price: £30
Oil-Free Hydrating Gel
Oil-Free Hydrating Gel
Return & Refund Policy
At FellySaas Skincare, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help!
Eligibility for Returns:
- Products must be returned within 30 days of purchase.
- Items must be unused, unopened, and in their original packaging.
- For hygiene reasons, we cannot accept returns of opened or used skincare products unless they are defective or damaged during shipping.
Non-Returnable Items:
- Gift cards
- Sale or clearance items (unless faulty)
Refund Process:
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to your original payment method within 5-10 business days.
- Please note that shipping costs are non-refundable.
Damaged or Defective Products:
If your product arrives damaged or defective, please contact us within 7 days of receiving your order. We will gladly replace the item or issue a full refund.
How to Start a Return:
- Email us at info@fellysaas.com with your order number and reason for the return.
- We will provide you with a return authorization and shipping instructions.
- Customers are responsible for return shipping costs unless the product was damaged or defective.
Contact Us:
If you have any questions about our return and refund policy, feel free to contact us at info@fellysaas.com
Shipping Policy
Thank you for shopping with Felly Aesthetics. We are committed to delivering your skincare products in a timely and secure manner. Please review our shipping policy for more details.
Domestic Shipping (United Kingdom)
-
Standard Delivery:
- Delivery Time: 3–5 business days
- Cost: £3.99 or Free on orders over £50
-
Express Delivery:
- Delivery Time: 1–2 business days
- Cost: £7.99
International Shipping
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Standard International Delivery:
- Delivery Time: 7–14 business days (depending on location)
- Cost: £15.99
-
Express International Delivery:
- Delivery Time: 3–7 business days (depending on location)
- Cost: £25.99
Please Note: International orders may be subject to customs fees or taxes, which are the responsibility of the customer.
Order Processing
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Partners
- We work with trusted carriers like Royal Mail, DPD, and DHL to ensure your orders are delivered safely.
Tracking Your Order
- All orders include tracking information. You can track your package via the link provided in your shipping confirmation email.
Delivery Issues
- If your package is delayed or lost, please contact us at info@fellysaas.com.
- We are not responsible for delays caused by carriers or customs processes.
Returns
For details about returning products, please refer to our Return & Refund Policy.
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